Questions? Call Us: (636) 300-9553

No Merchandise may be returned without an RA number issued from Mozingo Music. Returns must be completed within 30 days of purchase. The purchase price will be refunded in the medium of purchase (cash, check, credit card, and gift certificate/card). For cash purchases of over $100.00 your refund will be issued by check from our business office within 14 business days of the return. A 10% restocking fee will apply to all merchandise and musical instruments unless defective. Returned merchandise must be in saleable condition and include all papers, packing and accessories.

NON-RETURNABLE ITEMS include: Items that are damaged or abused; labor and repair services, extended warranties; personal instruments such as microphones and harmonicas, or recorders. Opened DVD or VHS videos, software, audio CD’s or cassettes may be exchanged for identical product only. Gift certificates or gift cards are not returnable or redeemable for cash. Consignment items may be returned for store credit only. Shipping charges are non-refundable.

To Obtain an RA number, please contact us at 636-227-5722 during normal business hours. This return policy may differ from our in store return policy, and may change at any time.

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